Here are some of the most common questions we get from customers. If your question isn’t answered here, please get in touch and we’ll be happy to help.
How much is UK shipping?
All UK orders include free postage.
How long will my order take?
Our turnaround time for made-to-order items is approx 6–8 weeks, unless otherwise stated. Ready-made items may ship sooner.
Do you ship to the USA?
Yes! We ship to the USA using Royal Mail. From September 2025, all USA orders include a prepaid US Duty & Clearance fee. This means your parcel will arrive with no extra charges at delivery.
How much is shipping to the USA?
Shipping is a flat rate of £8, plus the prepaid US Duty & Clearance fee (10% of your order value + £0.50). This is shown clearly at checkout.